Privacy Policy

PRIVACY POLICY

The policy: This privacy policy notice is for this website; [www.vendingsuperstore.co.uk / www.vendingsuperstore.co.uk] and served by Aromatic Refreshments Ltd – Registered Office: Unit 3 Havelock Buildings, Willowbank Road, Hinckley, Leicestershire LE10 0QP and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.

GDPR

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we are only processing data for core business uses.

Processing Of Your Personal Data
We use your personal information to:
  • Process and fulfil your orders and requests
  • Keep you upto date of the status of your order delivery
  • Inform you on the latest update of our products and services
  • Improve our services or marketing activities

Should you place an order with us you will be prompted for personal information including, but not limited to – name and address, phone number and email address. This information is used for core business purposes and we’ll only ever ask for information we actually need.

You may opt to sign up to our marketing newsletter, with your opt-in consent we keep you upto date with all the latest products and discounts available. You can opt-out at any time.

We provide basic information to our shipping partners (DPD) for processing of your shipment. We also use third party , secure payment providers including Stripe & Paypal.

For feedback we provide your name and email address to Trustspot, you can opt out at any time.

Your Individual Rights

Under the GDPR your rights are as follows:

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Cookies On Our Website

We use cookies on this website to provide you with a better user experience and to process your orders. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We use cookies for the following:

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies also help remember which items you have added to your shopping basket and help keep you logged into your secure account and remember your site preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Data Security And Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explinations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Marketing

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You may receive marketing communications from us if you have requested information from us or purchased from us. In each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any company outside Aromatic Refreshments Ltd for marketing purposes.

Email Marketing & Subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

We hold the following information about you within our EMS system;

Email address
I.P address
Subscription time & date
Name
Open Rate
Products Purchase